Samsung error code E102

What it means

Communication error between indoor and outdoor units.

Possible causes

Interconnecting cable open or reversed Outdoor unit not powered Failed communication driver on indoor or outdoor PCB

Suggested fix

Check the interconnecting cable routing, terminal mapping and continuity, and confirm that the outdoor unit has correct power; only after wiring and supply checks pass should you consider replacing the relevant control board.

Safety first. Isolate the power supply before inspecting any unit. Refrigerant-circuit and electrical repairs must be carried out by a qualified, registered technician.
Other Samsung codes
  • E101 — Indoor unit communication error.
  • E108 — Duplicate device address error on the communication network.
  • E121 — Indoor room temperature sensor fault.
  • E122 — Indoor EVAP IN temperature sensor error (short or open).
  • E123 — Indoor EVAP OUT temperature sensor error (short or open).
  • E154 — Indoor fan motor or fan system error.
  • E163 — EEPROM option data error on the indoor PCB.
  • E554 — Gas leak detected by the outdoor unit protection logic.
  • E556 — Indoor and outdoor unit capacity mismatch error.

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